Phone Surgery was founded with a simple promise: to bring skill, speed, and trust back into the world of tech repair. From our beginnings on the British high street, we set out to create a service centre where craftsmanship, transparency, and genuine customer care came before anything else. What started as a small repair shop has evolved into a respected national brand, chosen by customers who value expertise delivered with integrity.

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Over the years, we have grown our capabilities far beyond mobile phones. Today, our specialist technicians repair smartphones, tablets, laptops, computers, smartwatches, and gaming consoles, as well as offering advanced data-recovery and board-level repair services. With one of the UK’s largest inventories of spare parts and an in-house technical team trained to Level 3 standards, we are able to diagnose and repair even complex issues quickly and confidently. Many repairs are completed within an hour, allowing customers to continue their day with minimal disruption.

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Quality has always been the centre of our identity. Every repair is backed by robust warranty options, and our Price Promise ensures customers never pay more than they should. We believe that exceptional service should be accessible, honest, and consistent - no matter which of our locations you visit.

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Our journey has now taken us to a new milestone: the opening of Phone Surgery at Harrods, Knightsbridge. This partnership marks a significant moment in our evolution, bringing our expertise into one of the world’s most iconic luxury destinations. At our Harrods store, we offer a refined, discreet repair experience designed for customers who expect efficiency without compromise. Whether it’s a rapid screen replacement while they shop or a more complex device repair, our service blends technical precision with the elevated environment of the store’s Technology department.

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From the high street to Harrods, our mission remains unchanged: to deliver exceptional repair services with professionalism, transparency, and care. Technology is an essential part of modern life, and we are here to keep it working - reliably, expertly, and always with the customer at heart.